Are you a gmail user? Have you seen your messages from Second Life decline over the last few days?
There’s a reason for this – and you need to do something about it – NOW!
It seems that a few weeks ago, Linden Labs was put on the SPAM list for gmail. Because of this, many of your offlines from Second Life may have been going to your spam folder (a peek into the dark recesses of your spam folder will confirm this – and I’ve included instructions below for how to check spam on the web).
If you still wish to see all your offlines – and I know many businesses depend on this for customer service – you may need to set a filter.
How to set a filter
- Pull up your gmail and go to the little settings *wheel* in the upper right corner.
- Select SETTINGS from the dropdown list.
- On the page that opens, click on the FILTERS tab
- Click on CREATE NEW FILTER. It will bring up a new window.
- In the FROM box type “@im.agni.lindenlab.com”
(without the quotation marks of course!)
- Click CREATE FILTER WITH THIS SEARCH
- Make sure to check the box marked NEVER SEND IT TO SPAM
- Check the small box at the bottom that says: “Also apply filter to matching conversations.”
- Finally, click the blue box that says CREATE FILTER
Your filter is now set!
That’s the important one – you can also add a filter for email@example.com too.
How to see the contents of your Spam folder on the web
If you want make sure all your offlines have been seen you can double check.
- Slowly lower your mouse down from the INBOX until the MORE option shows.
- Select MORE
- Select SPAM
- You can now see everything in your spam file.
If there is nothing there you care to keep, do not worry about it! gmail deletes all spam after 30 days!
Many thanks to Melody Regent of Regent Estates for this information! Please spread the word as widely as you can!